Intercloud Limited is a nationwide Internet Service Provider ( ISP) and IP Telephony Service Provider ( IPTSP) licensee in Bangladesh. Intercloud is a sister company of NovoCom and NovoTel Limited. Its global and cross-industry leadership in International Telecommunications for both data and voice services has over 100+ years of state of the art technological and management experience with proven-track record. Intercloud is building its network with the support from a technical team who has been experienced in building and maintaining a national and international telecom network to deliver services to the carriers and enterprises locally and internationally.
Intercloud has identified a huge gap in the supply of a comprehensive communication solution for the enterprises in Bangladesh. It has taken an initiative to redefine the business communication with complete solution for the large and medium enterprises of the country. It has brought a complete stake of products and services, which will enable the enterprises to take their business communication and collaboration in a new dimension.
Quality of service and customer care are the key for the success of other telecom business in Intercloud group. Intercloud has a state of the art 24/7 support center manned with experienced resources who have been handling international customers for last couple of years.
"The group has a market face named Brilliant, to provide one stop solution backed up by all its licenses. Brilliant has a diverse range of technical operation in its licensing portfolio. As such, brilliant’s systems are extensive, redundant and multilayered combining Data, Voice and Internet; which is approved by the Telecom Regulator.
Our robust infrastructure backed by Telecom & Internet companies allows Brilliant to provide cross-industry as well as global leadership in International Telecommunications for both data and voice services.
Brilliant has taken an initiative to redefine business communications with complete solutions for large, medium and small enterprises. Brilliant’s quality of service and customer care is the key for the success of the group of telecom business. Brilliant has a state of the art 24/7 support center manned with experienced resources who have been handling the valued clients both at home and abroad for more than 10 years now."
A brief description on the other telecom companies in the group:
NovoTel Limited (www.novotel-bd.com) is the a leading International Voice Gateway (IGW) operator in Bangladesh. NovoTel started its operation in 2008 and since then it has been working with the international telecom carriers including Tier-1 operators from across the Globe. NovoTel has successfully been handling international incoming and outgoing voice traffic for Bangladesh over its international telecom network. NovoTel has a state of the art 24/7 NOC which is maintaining excellent service quality and uptime for its local and international interconnected telecom partners. NovoTel has developed expertise in three core areas of telecommunication such as IP Network, Transmission Network and Core Voice Switching network.
NovoCom Limited (www.novocom-bd.com ) is another leading concern of the group which is licensed to operate as an International Terrestrial Cable ( ITC) and International Internet Gateway (IIG) operator. The group’s experience with national and international data connectivity excelled since the introduction of NovoCom. NovoCom is now the only ITC operator in Bangladesh to establish its own protected backbone of multiple lambda from Dhaka to Benapole for international connectivity. NovoCom is currently offering internatonal data services such as IPLC, Global MPLS, IP Transit, International Colocations services to the telecom operators, service providers and enterprises/corporates in Global and Bangladesh market.
NovoAir (www.novoair-bd.com ) is a group company in aviation industry launched the first domestic commercial business-jet airlines in January 2013. After one year of successful domestic operation, NovoAir has recently been awarded with permission to operate international flights from Bangladesh Civil Aviation. It is planning to start international flights in a short while.
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